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🔗Integrations

Klaviyo email integration

Sync Reviewifyd review events to Klaviyo to power segmentation, flows, and personalized email campaigns.

4 min read

1Prerequisites

You need an active Klaviyo account connected to your Shopify store. The Reviewifyd Klaviyo integration is available on the Professional plan.

2Connecting Klaviyo to Reviewifyd

In Reviewifyd go to Integrations → Klaviyo:

  1. 1Click 'Connect Klaviyo'.
  2. 2Paste your Klaviyo Private API Key (found in Klaviyo → Account → Settings → API Keys).
  3. 3Click 'Verify and connect'.
  4. 4Choose which events to sync (see below).
💡

Create a dedicated Reviewifyd API key in Klaviyo with read/write access to Profiles and Events — never share your master API key.

3Events synced to Klaviyo

The following events are sent to Klaviyo's event timeline for each customer:

  1. 1Reviewifyd — Review Submitted (with rating, product name, and review text as properties).
  2. 2Reviewifyd — Review Approved.
  3. 3Reviewifyd — Review Request Email Sent.
  4. 4Reviewifyd — Review Request Email Opened.
  5. 5Reviewifyd — Review Request Email Clicked.

4Building a Klaviyo flow with review data

Example: send a 'Thank you for your review' email with a discount to 5-star reviewers.

  1. 1In Klaviyo create a new Flow.
  2. 2Set trigger: 'Metric — Reviewifyd — Review Submitted'.
  3. 3Add a filter: 'Rating equals 5'.
  4. 4Add a time delay (e.g., 1 hour).
  5. 5Add an Email action with your 'Thank you + discount code' template.
  6. 6Save and enable the flow.
💡

Segment your Klaviyo lists by 'Has done Reviewifyd — Review Submitted where Rating ≥ 4' to identify and reward your happiest customers.

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