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💳Billing & Plans

Requesting a refund

Our refund policy and how to request one if you are not satisfied with the Professional plan.

2 min read

1Refund policy

We offer a 7-day money-back guarantee on the Professional plan — monthly or yearly. If you are unsatisfied within the first 7 days of subscribing, contact us for a full refund.

2How to request a refund

To request a refund:

  1. 1Email support@reviewifyd.com with the subject line 'Refund Request — [your store name]'.
  2. 2Include your Shopify store URL and the date you subscribed.
  3. 3Briefly describe why you are requesting a refund (optional but helpful for us).
  4. 4We will process the refund within 3–5 business days.
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Refunds are processed through Shopify Billing and returned to the original payment method.

3Outside the refund window

If your 7-day guarantee has passed, refunds are granted on a case-by-case basis. Contact support and we will do our best to find a fair solution.

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Partial refunds for unused time on a yearly subscription are not available after the 7-day guarantee period.

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